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This store has earned the following certifications.
EASY FOLD & PORTABLE DESIGN - Lightweight at 33 lbs, making it easy to fold and transport to any destination. - Perfect for public transportation, car trunk, and keeping at school or office. - Ideal for commuting to school, work, or short journeys.
SAFETY FIRST - Bright headlights, taillights, and bells for enhanced nighttime visibility. - Back and front brakes for added safety during operation. - Ensures a safe and secure ride with multiple safety features.
POWERFUL & DURABLE PERFORMANCE - Equipped with a 350W brushless hub motor for speeds up to 19 mph. - High-capacity battery with a maximum travel range of up to 20 miles under specific conditions. - Reliable for long-distance rides without worrying about battery life.
MAINTENANCE-FREE SOLID TIRE TECHNOLOGY - Features 8.5-inch honeycomb shock-absorbing solid tires. - Designed for high elasticity and durability, with a max load capacity of 264 lbs. - No need for inflation, repair, or maintenance, making it hassle-free. - Honeycomb structure prevents punctures and maintains smooth riding.
APP CONTROL & CUSTOMIZATION - Simple smartphone app pairing for easy control of the scooter. - Select riding modes, light settings, speed levels, cruise control, start mode, and scooter status. - Customize your riding experience to suit your needs.
UL2272 CERTIFIED FOR QUALITY AND SAFETY - Tested and certified to UL 2272 standards for safety and performance. - VOLPAM is committed to delivering high-quality products. - Enjoy a 12-month warranty or 180-day warranty for different parts. - Contact us for any questions or concerns.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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